
HSD (Hammond Street Developments) are problem solvers at heart. They have over 25 years of experience in providing technology solutions across government and the private sector. They automate business processes using modern Microsoft cloud-based technologies. In addition, they were seeking clarity and metrics to position the business for buy out.
The challenge for clarity and metrics
HSD was growing fast. The leadership team were seeking clarity and metrics across the business. By doing this, HSD would deliver a higher value and consistent experience to their customers. Moreover, they also wanted to drive performance ownership across the organisation, rather than just from the leadership team. This meant there was a need to seek clarity on their teams’ metrics, as well.
‘The growth we were experiencing created pockets within the business where the purpose and vision were blurred.’
Narendra Tomar – CEO HSD
The solution for clarity and metrics
Working with Murray Smith from Grip 6, HSD wanted to:
- Create a sense of shared purpose and focus that could be easily understood
- Define and provide accountability and clarity
- Put in place relevant performance metrics
The result of having clarity and metrics to buy out
Shortly after 24 months of working with Murray Smith, all the skills and capabilities of running a great business were with the leadership team at HSD. This is the normal time frame for most leadership teams to develop their skills and is part of the process.
As a result, the leadership team:
- Clear accountabilities and metrics are in place
- Everyone is on the same page and know how they contribute to the business
- Operational challenges are identified earlier and addressed in a disciplined way
- Meetings are more productive
- The leadership team can focus on new products and markets as aren’t being dragged into daily operations
‘All of us know what we have to do….. we are getting permanent positive change week after week’
Narendra Tomar – CEO HSD
HSD was acquired by Atturra in which the structure, clarity and culture of the business, made HSD an attractive purchase.
Listen to Narendra talk more about HSD here
Get in touch with Murray here
Learn more about Murray here